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Amy Demas presents "Let's Talk: Communicating WITH, not at Patients, Parents and Team" (1.0 CE) No one likes to be lectured or scolded. When we have challenges of cooperation or compliance, do you resort to repeating or rehashing the same lecture? If so, it can feel like the ad nauseum childhood songs that say, “Same song, second verse. A whole lot louder and a whole lot worse.” 

Could it be that we missed the mark along the way and didn’t connect or communicate effectively? 

Sign up today to and learn more about body language, common language, and cooperative language to empower you and your teams to not only communicate better but listen well. 

In this presentation you will: 

• Learn about body language and micro expressions to help you gain insights as to what is really being conveyed in a conversation. 
• Obtain common language verbiage to use with patient and parents for greater cooperation and understanding. 
• Gain insights in cooperative language to help navigate the tensions that naturally arise when working with others. 
• Learn about listening skills to ensure we do more than hear someone speak but LISTEN to them well.

Speaker Disclosure:
Owner of Communicate Excellence

Length of session:
Each session consisting of lecture and audience questions will last 60minutes.

Cost:
No cost for CE Passport holders and Resident members or $40 for attendees.

Continuing Education:
Each participant who completes the Webinar will earn 1.25 CE credit.

Continuing Education Disclaimer:
This Continuing Education Program provides attendees with a relevant and rewarding continuing education experience. However, neither the content of a course nor the use of specific products in any program should be construed as indicating endorsement or approval of the views presented or the products used by the AAO or by any of the respective subsidiaries. Speakers are required to disclose to participants any financial, commercial or promotional interest in a product or company that may influence their presentations; however, the AAO shall not be liable for a speaker’s failure to disclose such interest.

American Association of Orthodontists is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual lectures or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.