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Orthodontic Team

AAO Orthodontic Staff Club - your team members may subscribe for free if they join the AAO Orthodontic Staff Club first. For more information go to Orthodontic Staff Club.


Products

2008 Annual Session - Office Management:  Staging + Service + Systems = Success

2008 Annual Session - Office Management: Staging + Service + Systems = Success


Credits: None available.

Would you like to know how to manage your office for increased productivity and profitability? In this fast-paced presentation, Ms. Maxbauer will present a new way to look at the three main areas in which office managers can structure the orthodontic office for maximum success.

Learning Objectives:

  • How to utilize ideas from customer service giants in the dental, medical, theater and retail industries to improve productivity
  • How to use these ideas to develop tracking systems to improve office efficiency

Speaker(s):
Members: $30.00
Residents: $0.00
Staff Club: $0.00
CE Passport: $0.00
Distance Learning: $0.00
Standard: $75.00

2008 Annual Session - Certification Responsibility With Recognition

2008 Annual Session - Certification Responsibility With Recognition


Credits: None available.

Statistics show that the traditional method of on-the-job training for orthodontic assistants does not adequately meet the needs of the profession. Learn how the Academy of Orthodontic Assisting (AOA) has teamed with the American Association of Orthodontists (AAO) to provide an easily accessible and cost-effective staff training and certification program.

Learning Objectives:

  • How the Academy of Orthodontic Assisting can help orthodontic staff members become more competent and confident in their duties
  • How the Academy helps improve the level of care patients receive
  • How AOA certification brings a level of pride and recognition to orthodontic staff

Speaker(s):
Standard: $75.00
Members: $30.00
Residents: $0.00
Staff Club: $0.00
CE Passport: $0.00
Distance Learning: $0.00

2007 Annual Session - Wow The New Patient: How To Create The Atmosphere And Communicate The Message

2007 Annual Session - Wow The New Patient: How To Create The Atmosphere And Communicate The Message


Credits: None available.

Learn how to become a team that warmly embraces the new patient and truly understands the impact of the wow factor, that vital moment in which the patient realizes they have come to the right place. This lecture will cover all the basics of the new patient process, including the three Cs: the Call, your first contact with the new patient, the Confirmation, your excellent follow-up and the Consultation, utilizing your orthodontic expertise and communication skills.

Mastering these three imperative steps will help to streamline your new patient process, increase case acceptance, and create confident and enthusiastic new patients. Learn how to make the greatest impact on every new patient! From attracting referrals to completing the exam process, Ms. Peniche will train you to make a lasting impression. Discover how to build a strong referral base and turn referrals into satisfied and smiling new patients through superior communication, excellent atmosphere and orthodontic expertise. Every new patient is important to your practice. Learn how to build a base for referrals, communicate a meaningful and inspiring message and complete the kind of exam that will ensure a smile-filled future for every one of them.

Learning Objectives:

  • Recognize referral sources and understand how to market to them
  • Apply proven scripting to the new patient call, confirmation and consultation in order to attract new patients and close more cases
  • Demonstrate an atmosphere of excellence through the application of meaningful communication, teamwork, professionalism and creativity

Speaker(s):
Members: $30.00
Residents: $0.00
Staff Club: $0.00
CE Passport: $0.00
Distance Learning: $0.00
Standard: $75.00

2007 Annual Session - We Have Seen The Future And It Is US! The Role Of Orthodontic Teams During A Practice Transition

2007 Annual Session - We Have Seen The Future And It Is US! The Role Of Orthodontic Teams During A Practice Transition


Credits: None available.

An orthodontic practice is a very dynamic environment. As practices grow and mature, teams add new members, associates or partners, and, inevitably, a doctor may retire. Decisions are being made that affect all aspects of the practice. Time and effort must be put into clarifying the practice vision, monitoring the financial plan for growth and maintaining the business systems of operation. As orthodontic staff/team members, we validate the practice vision, maintain data and information for the financial plan, and effectively implement the systems of operation. Whether we think of ourselves as merely on a staff roster or as an integral part of the orthodontic staff team, we help create the formula for success the living infrastructure that supports the practice systems and completes the patient-care loop. At every level of practice growth and development, we have a new opportunity to play a critical role in taking the practice vision to its high-definition format. This presentation will examine: staff and vision, the clarity of purpose; the engagement paradigm beyond training techniques; the psychology of change, how teams adapt; and coaching, a work in progress.

Learning Objectives:

  • Develop an action plan guide for becoming an effective part of their orthodontic team during the process of practice growth, transition and succession planning

Speaker(s):
Members: $30.00
Residents: $0.00
Staff Club: $0.00
CE Passport: $0.00
Distance Learning: $0.00
Standard: $75.00

2007 Annual Session - Taming The Tongue Thrust: What To Expect From The Speech Pathologist

2007 Annual Session - Taming The Tongue Thrust: What To Expect From The Speech Pathologist


Credits: None available.

Oromyofunctional therapy can be an integral factor in the success of the orthodontic process. A referral to a speech pathologist for oromyofunctional therapy is a necessary component to the orthodontic team. This session will outline the role of the speech pathologist, the evaluation process, the treatment process, obstacles to therapy success, prognostic indicators, what parents and the patient can expect, and measurable outcomes of therapy. Tongue-thrust therapy can be effective, efficient and fun. This session is guaranteed to provide the attendees with practical and accurate information about speech therapy and correction of tongue thrust.

Learning Objectives:

  • Define the role of the speech pathologist in tongue thrust therapy and expectations of service
  • Explain the process for evaluating a tongue thrust and severity ratings
  • Understand the five levels of tongue thrust therapy and the criteria for each level
  • Understand variables affecting the success of tongue thrust therapy
  • Identify symptoms and know when a referral to a speech pathologist is warranted

Speaker(s):
Standard: $75.00
Members: $30.00
Residents: $0.00
Staff Club: $0.00
CE Passport: $0.00
Distance Learning: $0.00
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