Please choose one of the following:
AAO Orthodontic Staff Club - your team members may subscribe for free if they join the AAO Orthodontic Staff Club first. For more information go to Orthodontic Staff Club.
Preview Available
Credits: None available.
Accounting is defined as a “process of identifying, measuring, and communicating financial information to permit informed judgments and decisions”. Using an extensive knowledge of accounting principles and consummate experience in the orthodontic industry, we will inform attendees how to apply this definition to accurately measure their practice’s financial fitness. While each orthodontic practice is unique, the benchmarks for orthodontic accounting are definitive. You will leave this presentation with a greater understanding of these financial standards and will gain the knowledge to make more informed financial decisions in your practice.
Learning Objectives:
Preview Available
Credits: None available.
Reviews matter. Great ones can double or even triple your sales. Poor ones can - well - put you out of business. But not every day is perfect. And despite the best intentions, things don't always go as planned. So how should we manage the inevitable bad review when things go wrong? And how can we nurture the good ones when things go well?
Learning Objectives:
Preview Available
Credits: None available.
This lecture will detail what it takes to create and maintain the kind of dream team that most practices only dream of, but find it difficult to bring to life.
Learning Objectives:
Preview Available
Credits: None available.
For many years now HIPAA has been this looming threat on the Practice, so vague and seemingly complicated most Practices, let alone staff, really don’t know where to start – so they don’t. I’d like to share some simple & bite sized practical approaches with you so you can feel confident heading back to the Practice and making headway with them. We’ll be discussing 1) Understanding that HIPAA is a series of steps down a long road, 2) A handful of small, manageable steps along that journey, steps that you'll be comfortable with, 3) If getting Ransomware on one of the practice computers be a HIPAA violation and 4) Common mistakes made with computers that are at odds with HIPAA. I promise to limit the Geek speak and talk about issues in terms we can all understand. I encourage you to bring your own questions to share.
Learning Objectives:
Preview Available
Credits: None available.
Today’s lecture will teach you strategies to create cooperative patients. You will understand how to use age appropriate analogies, ask curious questions, and enlist your patients to become team-members. Cooperative patients complete their orthodontic treatment on time with excellent results. Happy patients make your day fun.
Learning Objectives:
Preview Available
Credits: None available.
This wide-ranging lecture on management of the orthodontic practice will share key beliefs and illuminating insights on strategies for increasing productivity. Based on experience in guiding hundreds of practices to unparalleled success, you will leave with numerous specific action steps to improve your practice infrastructure. Join us as we humorously, yet reverently, urges orthodontists and their staff members to chase their dreams.
Learning Objectives:
Credits: None available.
Offer patients-in-waiting a thriving Kids’ Club program to keep them engaged in your practice and enthusiastic about your practice. Observation patients have a choice when treatment is recommended and Ms. Nancy Hyman will share crowd pleasing strategies to make your practice the number one choice for this important segment. She will also discuss duties of the Club Braces coordinator, qualifications for Club Braces participants, sibling participation, rewards and step by step instructions for implementation.
After this lecture you will be able to:
Credits: None available.
As markets become flatter and anyone/anywhere can steal sales, it's imperative we find new and effective ways to generate quality leads and convert them into sales -- while nurturing the long tail of opportunity from your existing patients. This presentation will examine current trends in online marketing and showcase the innovative tools your team can use in-house to remain competitive.
After this lecture you will be able to:
Credits: None available.
Every office needs to have a written inventory control strategy in place; after all, it is your second highest expense after staff wages! It is time to invest in your inventory management to produce future savings in time and money! Learn what questions need to be asked to start your inventory strategy and what actions are the most effective. Some new technologies can simplify the inventory management process. Investing the right amount of time and resources by incorporating new technology with traditional strategic planning can produce maximum efficiency and savings.
After this lecture you will be able to:
Credits: None available.
Charlene has interviewed thousands of team members in her career as a management consultant. A happy and productive team is the foundation to an excellent marketing plan. All HR systems need to be in top shape to attract and keep the best talent on the team.
After this lecture you will be able to: