Products

The A to Z of Your Position in the Practice: Manuals, Roles and Reporting

The A to Z of Your Position in the Practice: Manuals, Roles and Reporting

May 6, 2019 2:10pm ‐ May 6, 2019 3:10pm

A successful orthodontic practice provides you clarity in your role and your impact on the practice. This clarity is achieved by effective position manuals, clear job descriptions, and defined expectations with clear communication. These tools are necessary to set YOU up for success!

Learning Objectives:

  • Identify what roles are needed within your practice.
  • Identify what should be delivered by who on a monthly basis.
  • Realize the impact of what a clear position manual consists of, what a position manual is and what it does for you.

The Ins-N-Outs of Insurance Receivables

The Ins-N-Outs of Insurance Receivables

May 6, 2019 3:20pm ‐ May 6, 2019 4:20pm

While the thought of insurance receivables may induce nightmares of hold queues, lost claims, and lost benefits, with the right tactics and techniques it could become your best friend! By using a mixture of consistency and creativity, you can rely on insurance benefits as a way to maximize your cash flow swiftly and significantly.

Learning Objectives:

  • Analyze and prioritize your insurance delinquency workload.
  • Utilize your specific practice management system to work insurance efficiently.
  • Accelerate your cash flow through insurance filing strategies.

You're Hurting Me! Insights into Pain Perception and Management

You're Hurting Me! Insights into Pain Perception and Management

May 6, 2019 3:20pm ‐ May 6, 2019 4:20pm

Pain is subjective and can be understood as whatever a patient feels hurts them. Sensitivity to pain varies widely among orthodontic patients. This lecture will consider both the psychological and physical aspects of pain perception. Potential responses by the orthodontic team to a patient expressing pain will be discussed with the goal of empowering both the team and the patient to create a more comfortable clinical experience for sensitive patients.

Learning Objectives:

  • Respond patiently and professionally to a patient expressing pain during an orthodontic appointment.
  • Evaluate the psychological and physical contributions to the painful experience.
  • Offer a range of countermeasures to the patient's expression of pain.

Compliance, Complainers and Crazy People

Compliance, Complainers and Crazy People

May 7, 2019 8:00am ‐ May 7, 2019 9:00am

Most of your patients are happy and contented with your treatment. But there are some people whom you just can't please, no matter what! This is a fast, and often humorous look into these patients, with specific examples of how to handle them.

Learning Objectives:

  • Reduce potential lawsuits.
  • Turn frowners into smilers.
  • Enjoy your days more!!

Extraordinary Influence: Management Tools for Team Leaders

Extraordinary Influence: Management Tools for Team Leaders

May 7, 2019 8:00am ‐ May 7, 2019 9:00am

Extraordinary leaders recognize the potential in employees and ideas. Effective leaders do not shy away from difficult conversations and decisions. They have the ability to coach the team, bringing out the full potential of each team member. Debbie Best will share management tips to help you connect with your team members; inspiring them towards excellence and success.

Learning Objectives:

  • Recognize key traits required for a team leader.
  • Conduct an effective employee review.
  • Demonstrate effective feedback and critical conversations.

911: Surviving Medical Emergencies in the Orthodontic Office

911: Surviving Medical Emergencies in the Orthodontic Office

May 7, 2019 9:10am ‐ May 7, 2019 10:10am

Are you and your office team prepared to respond and handle a patient having a sudden medical emergency? A medical emergency is not only limited to a patient but could happen to a parent, grandparent or other visitor to your office. In addition to the more common disorders and conditions that may arise and how they may be managed, this course will provide the orthodontist and team members with an update on a variety of emergency medical situations and procedures in a fun and entertaining way.

Learning Objectives:

  • Prepare the office and team to handle medical emergencies.
  • Prevent many medical emergencies from occurring in the office and systematically assess cute medical problems when they arise.
  • Become familiar with current techniques used to handle the initial management of common medical emergencies.

One Size Does Not Fit All When it Comes to Fee Presentations

One Size Does Not Fit All When it Comes to Fee Presentations

May 7, 2019 10:20am ‐ May 7, 2019 11:20am

Orthodontic offices aren't all the same, some are big, some are small, some are corporate and some are privately owned. Patients and families are different too. Everyone has different needs. Are you offering what's best for your office and patients when it comes to payment arrangements? There are many choices. Do you understand all the programs?

Learning Objectives:

  • Evaluate what is best for your office and your patients.
  • Implement some of the options that are available regarding fee presentations and collections.
  • Be comfortable that you are making orthodontics treatment available to your patients with terms that are best for them and beneficial to your office.

A Crash Course in Orthodontic Bonding

A Crash Course in Orthodontic Bonding

May 7, 2019 10:20am ‐ May 7, 2019 11:20am

This lecture will instruct staff on the importance of diligently adhering to proper protocol when bonding. The audience will learn the most up to date techniques when confronted with unique scenarios such as bonding to gold, amalgam, stainless steel, porcelain, zirconia, acrylic and composite. Chairside staff will find many new pearls to take the stress out of intraoral bonding by leaning on the proper products with a comprehensive technique review. Aligner attachments, self etch primers, banding and lingual retainers will all be discussed with a common theme of reducing bond failures.

Learning Objectives:

  • Analyze various types of bond failure and remedy accordingly.
  • Demonstrate the proper steps to bonding various attachments to non-enamel surfaces.
  • Execute proficient enamel bonding protocols in difficult intraoral scenarios.