Ever wonder ... "How come everyone doesn't think the same way I do? Or, why parents just don't listen to what I'm telling them? Or, how can my team member not do that task the same way I do?" Join Amy Demas, MBA, DTM, DFSS when she presents Can't We All Just Get Along, Thursday, April 14, 12 - 1:00 pm Central Time (1.0 CE).
Our last 2 years have been challenging, to say the least. And as time has gone on, our patience has worn thin, our safety measures have changed a multitude of times, our patients are beyond frustrated with the fun activities that have been canceled over time. And when that happens, we can be left wondering why we can’t all just get along.
We work in a great industry but sometimes we need a little help with some specific strategies when conversations feel like they are getting tough. Those tricky situations can be with patients, their parents, or (gasp) even our teammates. We can be left wondering, “What just happened?”
Sign up today to gain insights and script templates to help you be a more effective communicator at work and in your personal life!
Learning Objectives:
- Learn about personalities, what they want, and how to best communicate with each type of personality to foster relationship and cooperation.
- Gain knowledge in scheduling appointments effectively with repeatable techniques.
- Understand how to communicate with our patients and parents using a universal language regarding orthodontic outcomes and needed compliance.
- Obtain strategies in handling upset parents.
