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Online Lectures


2015 AAO Annual Session - Mastering the Art and Science of WOW Customer Service: How to Get and Start More Patients and Grow Production



Credits: None available.

Members: $30.00
Residents: $0.00
Staff Club: $0.00
CE Passport: $0.00
Distance Learning: $0.00
Standard: $75.00

Description

Learn how to deliver “WOW” customer service and you’ll discover a major secret to ortho practice growth. Implement proven methodologies that will create a loyal base of patients and parents who will be happy to refer others to your practice. Roger Levin, one of the foremost authorities on ortho practice management and marketing, will show you how to exceed expectations during every interaction with patients and parents.

Learning Objectives:

  • Implement customer service strategies that work
  • Establish systems that “WOW” every patient and every parent,every time
  • Create a powerful patient-centric attitude and culture within the practice

Speaker(s):

Disclosures

  • Roger Levin, DDS :

    Principal, Levin Group, Inc.

Credits

  • 1.50 - CE

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