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Online Lectures

2020 AAO Annual Session - Mastering the Patient Journey: Mapping Success and Profitability Using Business Intelligence and Data Visualization

May 3, 2020 2:45pm ‐ May 3, 2020 3:50pm

Credits: None available.

Residents: $0.00
Staff Club: $0.00
Standard: $75.00
Members: $30.00
CE Passport: $0.00
Distance Learning: $0.00


In today’s changing oral health market, practice owner’s must take on the CEO role to drive operations, efficiencies, profitability and strategy. The words “patient” and “consumer” have become nearly synonymous which underscores the need to think like business leaders. To thrive, data analysis, business intelligence and insights are requirements for successful decision making. While “big data” has been around for some time, the problem that we continue to face, is what to do with it all.

Presented by: AAOF

Learning Objectives:

  • Examine how to simplify your complex data inside and outside your practice to maximize profitability and become a master of the patient journey.
  • Locate your ideal patient demographic and maximize marketing and generate interest.
  • Evaluate critical operational metrics that impact your bottom line as well as set goals and build plans for sustainability and future growth.

Speaker Disclosure: Consultant

Length of session:
The session is scheduled for 765 minutes.

Continuing Education:
Each participant who completes the Webinar will earn 1.0 CE for the entire session.

Continuing Education Disclaimer:

This Continuing Education Program provides attendees with a relevant and rewarding continuing education experience. However, neither the content of a course nor the use of specific products in any program should be construed as indicating endorsement or approval of the views presented or the products used by the AAO or by any of the respective subsidiaries. Speakers are required to disclose to participants any financial, commercial or promotional interest in a product or company that may influence their presentations; however, the AAO shall not be liable for a speaker’s failure to disclose such interest.

American Association of Orthodontists is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual lectures or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

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  • 1.00 - CE

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