One of the greatest joys we have in our profession is seeing the smile of that patient who just had braces removed and is thrilled with their new fantastic, healthy smile. One of the greatest disappointments is when that same patient returns to our office with some type of relapse: A space has opened, a tooth has rotated or possibly the bite is shifting. These moments are not only disappointing for the orthodontist and the orthodontic team; they are costly and detrimental to practice building. They increase overhead and take up unnecessary chair time. This lecture will share retention philosophies that all team members should know.