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Just as no two orthodontic cases are the same, each patient’s financial situation differs greatly. By taking a customized approach and maintaining a big picture view for the practice, you can have a greater success in managing patient receivables. This session will discuss national guidelines, sensitive collection topics, the role of financial arrangements, and new approaches to handling patient accounts.
After this lecture you will be able to:
Identify and prioritize your patient delinquency workload
Assess patient accounts for issues like renegotiation, bankruptcy, missed auto payments, and multiple responsible parties
Conduct collection activity in a consistent, professional, effective manner
