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Online Lectures

2014 AAO Webinar - Winning Treatment Coordinator Strategies for Increased Case Acceptance

Credits: None available.

Residents: $0.00
CE Passport: $0.00
Staff Club: $0.00
Standard: $75.00


A progressive case acceptance strategy is an indispensable ingredient of a thriving practice! Nancy Hyman will share three leading elements of increased case acceptance including: crucial aspects of the new patient phone call, 7 keys to increased case acceptance and creating a dynamic Kid’s Club; keeping observation patients in the fold. Ms. Hyman will also provide samples and step-by-step instructions for each strategy. This presentation is applicable to Doctors, Treatment Coordinators and the Front Office Team.

Learning Objectives:

  • Create a winning new patient phone call: pre-sell with the first contact!;
  • Build a thriving Kid’s Club of future patients;
  • Describe the chief elements of patient enrollment.



  • 1.00 - CE

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