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Over the past 30 years, Dr. Diane Milberg and her orthodontic staff members have successfully used communication skills to enhance their practice. Excellent communication continues to be a successful internal marketing tool and enhances patients' trust and cooperation during treatment. Her presentations are interactive and enjoyable. Staff members as well as doctors are invited to attend.
Learning Objectives:
Four easy steps to effective communication
How to educate patients at each appointment
Motivation strategies to promote cooperation
Negotiation techniques to achieve an excellent orthodontic result