Description

Have you ever wondered “What could we do differently at our office that would make a difference in our patient experience?” Join us for a fast paced fun session together as we explore ideas for creating the ultimate patient experience. We will journey through all areas of the office on our adventure.

Learning Objectives:

• Determine the need to move from transactional interactions with patients to relationship interactions.
• Identify why the team will want to implement changes to their current patient care model.
• Propose and define what will differentiate them in their market to achieve a level of patient care above all other offices.

Speaker(s):

• Jodi Peacock