Description
Clear, concise communication is pertinent in today's orthodontic practice. Carol & Dana will provide you with some solid communication guidelines to help you in becoming a master of effective verbal skills.
Learning Objectives:
- Choose your words wisely in communicating positive, proactive, and promotional verbal skills.
- Speak words of VALUE to potential and existng patients and parents.
- Listen and respond to challenging situations while maintaining professional rapport with challenging patients and parents.
Speaker(s):