Description

Does your team dread the process of addressing delinquent patient and insurance accounts? If so, it may be time to re‐evaluate your means, methods, and mindset! A “must‐attend” presentation for those wishing to become pro‐active versus re‐active with overdue accounts and convert their collection process from an arduous, awkward routine into an up‐front, gratifying relationship‐building mission.

Learning Objectives:

• Tackle overdue financials before it leads to confrontation and/or complaints.
• Avoid the most common occurring practice missteps.
• Utilize effective scripting and communications to resolve both patient and insurance delinquency.

Speaker(s):

• Tina Byrne, Byrne Consulting