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AAO Annual Session 2020 - On-Demand

Coordinating Excellence

May 3, 2020 9:30am ‐ May 3, 2020 10:35am


Differentiating your practice requires commitment and consistency. Join LeeAnn Peniche as she shares tips, systems and scripts to communicate excellence from the first point of contact through the final days of retention. LeeAnn will share how the scheduling, treatment, financial and clinical coordinators work together to create legendary service and raving fans.

Learning Objectives:

  • Implement Virtual communication.
  • Understand what the community values.
  • Increase New Patient Exams.


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