The FAQs are intended to be a useful resource and guide for your online learning experience. Learn more by clicking on the title of interest. Download the Quick Reference Guide HERE for useful instructions before, during and after the virtual event.

Friday, January 28, 8:25 am - 5:00 pm EST
Saturday, January 29, 8:30 am - 5:00 pm EST
Sunday, January 30, 8:30 am - 12:00pm EST

The hybrid Winter Conference is eligible for up to 16 CE. 30-Day Replay gives all eligible registered in-person and virtual attendees 30 days of complimentary online access to livestreamed session recordings, handouts, evaluations, CE certificates, transcripts, and more. This complimentary online access will conclude on March 1, 2022. Evaluations open 15 minutes prior to the close of each CE session. To complete your session evaluations and earn CE prior to March 2, 2022:

  1. Click HERE to access the virtual event
  2. Log into the virtual event, if necessary
    *When logged in, a “Log Out” tab appears in the upper right corner of the screen
  3. Click the "Evaluations" tab in the left side menu
  4. Find the session you attended, and select the "Take Evaluation" button
  5. A "Print Certificate" button appears that allows you to print a CE certificate for the session
    *Use the "Print Transcript" button at the top of the "Evaluations" page to print one transcript for all evaluated sessions

Extended perpetual web access to recordings, handouts, evaluations, CE certificates, and transcripts is available for purchase HERE.

As a courtesy from the AAO, registered virtual attendees who do not complete evaluations or purchase web access prior to the conclusion of the 30-Day Replay period can report CE via the AAO CE Manager beginning March 2, 2022.

Before you attend, we encourage you to determine which sessions are of interest and to add them to your personalized itinerary under the “My Itinerary” tab. For your convenience and ease of locating sessions of interest to you, we recommend using the event Filter by Date or Tag which will allow you to sort sessions by conference/event track. Find a session you wish to add to your itinerary and click “Add to Itinerary”. During the event, navigate to this tab, and select “My Itinerary” at the top for easy access to the sessions you selected and to launch your session(s).
The event live stream can be accessed by most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience.
Before attending the online event, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the event page. Be sure to apply necessary updates to your system for items that fail before the live event.
Each session opens 15 minutes prior to the start time. To access your live streamed session(s) click the “My Itinerary” tab to view the schedule that you created and launch from there or click on the "Sessions" tab and use the Filter by Date or Tag to locate and select your desired sessions. 
To access all currently available conference materials, click the "Handouts" tab. Check back frequently for updated materials. You will also be able to access materials in the “Resources” area during the live session.
Requests for registration cancellation / refunds must be received in writing, including name and registration/badge number, and sent to the attention of the Sarah Dvorak via e-mail A $50 cancellation fee will apply to any cancellations received January 31 through March 1. Requests received after March 1, 2022 (30 days after meeting) will not be approved.