Brenda Ashwell presents You Deserve Some R&R! Stress-Free Success with Referrals and Reviews (1.0 CE) This doctor and team webinar is designed to provide the psychology of how to encourage referrals, while helping the team become comfortable encouraging referrals reviews with simple and effective tips.
Learning objectives:
- Understanding the Psychology of Referrals and Reviews:
Learn what makes your customers tick! Explore the psychological reasons that encourage people to give referrals and write reviews, and find out how to create a welcoming atmosphere that inspires them to spread the word. - Techniques for Asking for Reviews and Referrals:
Discover simple and effective ways to ask for reviews and referrals that feel natural. Learn the best times to ask and the right words to use, making your R&R strategy both easy and effective. - Best Practices for Your R&R Success:
Find out how to handle customer reviews with ease! We’ll share tips for responding thoughtfully to both praise and criticism, helping you maintain a great reputation and keep your R&R strategy strong and stress-free.
Speaker Disclosure:
Length of session:
Each session consisting of lecture and audience questions will last 60 minutes
Cost:
$40 per office, $0 for CE Passport Doctor + Staff members, Ortho Staff Club members, and Residents.
Continuing Education:
Each participant who completes the Webinar will earn 1.0 CE credit.
Continuing Education Disclaimer:
This Continuing Education Program provides attendees with a relevant and rewarding continuing education experience. However, neither the content of a course nor the use of specific products in any program should be construed as indicating endorsement or approval of the views presented or the products used by the AAO or by any of the respective subsidiaries. Speakers are required to disclose to participants any financial, commercial or promotional interest in a product or company that may influence their presentations; however, the AAO shall not be liable for a speaker’s failure to disclose such interest.
American Association of Orthodontists is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual lectures or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
