2011 Annual Session - Trials, Tribulations and Challenges of Managing Insurance Claims

When it comes to insurance benefits, has your practice perfected a system? For decades orthodontic practices have made decisions on assignment of benefit and plan participation based on past experiences. Often, acceptance of benefit assignment created perplexing collection situations and submission of claims became burdensome on administrative workloads. Today, more than 50 percent of patients seeking treatment have orthodontic coverage. For this reason, it is critical to evaluate your approach to insurance and create a process that is both efficient and effective for the practice while accommodating the needs of your patients.

Learning Objectives:

• Recognize insurance trends that lead to delinquency in the practice
• Minimize follow-up time for the insurance coordinator
• Standardize the insurance system regardless of the variables of situations