2013 Annual Session - The Key to Insurance Excellence: Mastering YOUR Plan

The Key to Insurance Excellence: Mastering YOUR Plan

In decades past, orthodontic offices have created internal insurance policies to safeguard practice profit. Acceptance of benefit assignment created perplexing collection situations, and claim submission often became burdensome on administrative workloads. In today’s market, more than 50% of patients seeking treatment have orthodontic insurance coverage. For this reason, it is critical to evaluate your policy and approach to managing patient benefits. Orthodontic insurance will continue to play an increased role in new patient flow and case acceptance. Your business staff will be challenged with claims submission, coding for cases outside the realm of “standard” treatment and managed care fee schedules. This presentation explores a system which facilitates a workable and rewarding approach to insurance for both the practice and the patient.

Learning Objectives:

• Translate practice policy into win-win communications with patients
• Eliminate benefit delinquency and time-consuming follow-up on the part of the practice
• Develop and organize protocols for insurance plan participation.