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2017 AAO Annual Session - Patient Service Above and Beyond

Credits: None available.

Have you ever wondered “What could we do differently at our office that would make a difference in our patient experience?” Join us for a fast paced fun session together as we explore ideas for creating the ultimate patient experience. We will journey through all areas of the office on our adventure.

Learning Objectives:

  • Determine the need to move from transactional interactions with patients to relationship interactions.
  • Identify why the team will want to implement changes to their current patient care model.
  • Propose and define what will differentiate them in their market to achieve a level of patient care above all other offices.



  • 1.00 - CE

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