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The FISCH Principle: A Guide to Effective Staff Communication

‐ May 6, 2019 9:15am

Credits: None available.

Correcting, critiquing, and complimenting staff members remains a tricky practice for many doctors and office managers. The purpose of this short talk is to discuss the principles of effective feedback for your staff members.

Learning Objectives:

  • Effectively give praise to your staff members.
  • Effectively give critique to your staff members.
  • Craft your office communication to emphasize results and reason as opposed to emotion.



Credits: None available.

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