Change Reaction: Connecting the Dots

Through this seminar, you will learn how every team member plays an important role in the five major office systems. The staff will learn to respect the importance of the other positions in the office and learn to reduce front-to-back conflict.

Learning Objectives:

• Define five major systems in the orthodontic office that interconnect.
• Assess how clinical efficiency affects the schedule.
• Analyze the team’s role in higher case acceptance.