HR: Conflict Resolution in the Workplace - Attack the Problem, Not the People Involved

Join Paul Edwards for Conflict Resolution in the Workplace - Attack the Problem, Not the People Involved (1.25 CE). Conflict in any workplace is inevitable, no matter how hard we try to avoid it. But with a fast-paced orthodontic office, conflict will occur at some time or another.  This CEDR-designed course will help you analyze the risk involved and take steps to address it with confidence.  This program is for Practicing Orthodontists and Office Managers. 

Learning Objectives: 

• Tips on dealing with multi-generational staff? Or, the differences when working with or dealing w/conflicts with different age groups.
• How to look for warning signs, during the interviewing stage with potential new staff that could cause internal strife, etc.
• If there’s continual conflict with a staff member and your other staff, what HR options does the orthodontist have?